Running a solution in product calibration mode

Learn about running a solution in product calibration, which is a prerequisite task for releasing a solution

Product calibration mode is an operation mode that enables EDAA™, the underlying technology that powers Affective Computing by Virtue, to establish the solution’s reality (context).

This mode enables Affective Computing by Virtue to validate and align the solution’s end goal with the ideal outcome of the provided experience.

In product calibration mode, the solution runs the best-case scenario of the user experience.

When running in this mode, your solution does not provide personalization, as this initial run aims at understanding the solution's context.

Before launching your solution by releasing it to production and allowing Affective Computing (powered by Virtue) to switch to action mode, we recommend that you do the following:

1. Run your solution for a week in product calibration mode.

2. After EDAA™ establishes a product calibration baseline, turn off this mode.

From this point, the solution would be ready to serve your end-users.

Enabling and disabling product calibration mode

You can enable and disable product calibration mode using the Portal, our no-code SaaS GUI platform, or through a low-code integration with our APIs.

Enabling and disabling product calibration using the Portal

1. Log in to the Portal.

Logging in to the Portal

1. In the left sidebar, navigate to Projects.

2. Find the project in the table that you want to run in product calibration mode and click Edit in the Actions column.

Editing a project

1. To enable product calibration mode, select the Product Calibration Status checkbox. To disable the mode, clear the checkbox.

Enabling or disabling product calibration mode

1. Click Save.

Enabling and disabling product calibration using APIs

You can use the Project API to enable or disable product calibration mode:

• To enable the mode, you can call the ActivateProductCalibration endpoint. To learn more about the API, see Activate product calibration mode for a project.

• To disable the mode, you can call the DeactivateProductCalibration endpoint. To learn more about the API, see Deactivate product calibration mode for a project.

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Related information

• Product calibration